Incidents | iD4me Incidents reported on status page for iD4me https://status.id4me.me/ en iD4me | Important! Upcoming Scheduled Maintenance https://status.id4me.me/incident/818790 Thu, 05 Feb 2026 10:30:00 -0000 https://status.id4me.me/incident/818790#e90712fb06fa0fea350dc40e99e17931a68685ee23edc927f3ee04b239bbe60e Maintenance completed iD4me | Important! Upcoming Scheduled Maintenance https://status.id4me.me/incident/818790 Thu, 05 Feb 2026 10:30:00 -0000 https://status.id4me.me/incident/818790#e90712fb06fa0fea350dc40e99e17931a68685ee23edc927f3ee04b239bbe60e Maintenance completed iD4me | Important! Upcoming Scheduled Maintenance https://status.id4me.me/incident/818790 Thu, 05 Feb 2026 10:30:00 -0000 https://status.id4me.me/incident/818790#e90712fb06fa0fea350dc40e99e17931a68685ee23edc927f3ee04b239bbe60e Maintenance completed iD4me | Important! Upcoming Scheduled Maintenance https://status.id4me.me/incident/818790 Thu, 05 Feb 2026 10:00:00 -0000 https://status.id4me.me/incident/818790#f5a07bf29ab494ef954e4f02ec3c9ed555aec5dbdf4ad65778660d606052e3f9 Dear customer, Please be advised that scheduled maintenance will take place on the iD4me platform tonight. During this time, the service listed below will be temporarily unavailable. Maintenance details Affected service: iD4me Find Access: Web & API Impact: Full service disruption (service unavailable) Start time: 9:00pm AEDT, Thursday 5 February 2026 Estimated end time: 9:30pm AEDT, Thursday 5 February 2026 We apologise for any inconvenience this may cause and appreciate your understanding while we complete this work. If you have any questions, please contact our support team. iD4me | Important! Upcoming Scheduled Maintenance https://status.id4me.me/incident/818790 Thu, 05 Feb 2026 10:00:00 -0000 https://status.id4me.me/incident/818790#f5a07bf29ab494ef954e4f02ec3c9ed555aec5dbdf4ad65778660d606052e3f9 Dear customer, Please be advised that scheduled maintenance will take place on the iD4me platform tonight. During this time, the service listed below will be temporarily unavailable. Maintenance details Affected service: iD4me Find Access: Web & API Impact: Full service disruption (service unavailable) Start time: 9:00pm AEDT, Thursday 5 February 2026 Estimated end time: 9:30pm AEDT, Thursday 5 February 2026 We apologise for any inconvenience this may cause and appreciate your understanding while we complete this work. If you have any questions, please contact our support team. iD4me | Important! Upcoming Scheduled Maintenance https://status.id4me.me/incident/818790 Thu, 05 Feb 2026 10:00:00 -0000 https://status.id4me.me/incident/818790#f5a07bf29ab494ef954e4f02ec3c9ed555aec5dbdf4ad65778660d606052e3f9 Dear customer, Please be advised that scheduled maintenance will take place on the iD4me platform tonight. During this time, the service listed below will be temporarily unavailable. Maintenance details Affected service: iD4me Find Access: Web & API Impact: Full service disruption (service unavailable) Start time: 9:00pm AEDT, Thursday 5 February 2026 Estimated end time: 9:30pm AEDT, Thursday 5 February 2026 We apologise for any inconvenience this may cause and appreciate your understanding while we complete this work. If you have any questions, please contact our support team. signup.id4me.me is down https://status.id4me.me/incident/790554 Fri, 19 Dec 2025 02:32:47 -0000 https://status.id4me.me/incident/790554#0fd8326c4b2aca5ca40b58ac6831877a90030a260f3b596bc9b2a15f64221c23 signup.id4me.me recovered. signup.id4me.me is down https://status.id4me.me/incident/790554 Fri, 19 Dec 2025 02:26:53 -0000 https://status.id4me.me/incident/790554#9b46ae64ad8908f1caca6c2a02f8b9e9c46b78cd74094cac23b8cef0445eb358 signup.id4me.me went down. signup.id4me.me is down https://status.id4me.me/incident/788874 Thu, 18 Dec 2025 08:26:48 -0000 https://status.id4me.me/incident/788874#285f1167b2cf9ad4a453df4531adc966ca42f834a38c7ad8f7b82dbf5a505b1e signup.id4me.me recovered. signup.id4me.me is down https://status.id4me.me/incident/788874 Thu, 18 Dec 2025 08:08:53 -0000 https://status.id4me.me/incident/788874#dc6552e19639ac0a9126ac7efc9eafbf8fdeecac4eae8c2bac41ad7b2630d36d signup.id4me.me went down. signup.id4me.me is down https://status.id4me.me/incident/761406 Mon, 10 Nov 2025 10:28:36 -0000 https://status.id4me.me/incident/761406#cedefa320a40b152cbf95d3fcba16d4f55dd40b639186c90309679084373cae0 signup.id4me.me recovered. signup.id4me.me is down https://status.id4me.me/incident/761406 Mon, 10 Nov 2025 10:22:20 -0000 https://status.id4me.me/incident/761406#a86f4aed761c9df99efd36a927e68254eefaec3edd28af35055647117b3fd5ed signup.id4me.me went down. iD4me Service Disruption https://status.id4me.me/incident/754377 Thu, 30 Oct 2025 08:06:00 -0000 https://status.id4me.me/incident/754377#7611b5a9d03b3ecb1c06cf1f3c9c828bb0150e5bcab9fe31eaed9d3117fbe800 Please note that the below disruption is now resolved. Dear valued customer, We are currently experiencing a service disruption. Our technical team are working to resolve the issue as quickly as possible, and we shall keep you informed as to the progress. Details: o Affected service: iD4me Find o Channel(s): Web & API o Type: Full disruption o Customer experience: Customers are getting an error after logging in and are unable to search o Started date & time: 17.46 (approx) AEDT 30/10/25 o Estimated end date & time: 18.59 (approx) AEDT 30/10/25 We appreciate your continued loyalty and apologise for any inconvenience this may have caused. iD4me Customer Support P: 03 9961 2908 E: customersupport@id4me.me W: https://id4me.biz iD4me, L3 15 Queen Street, Melbourne, VIC 3000, Australia Unsubscribe Manage preferences iD4me Service Disruption https://status.id4me.me/incident/754377 Thu, 30 Oct 2025 08:06:00 -0000 https://status.id4me.me/incident/754377#7611b5a9d03b3ecb1c06cf1f3c9c828bb0150e5bcab9fe31eaed9d3117fbe800 Please note that the below disruption is now resolved. Dear valued customer, We are currently experiencing a service disruption. Our technical team are working to resolve the issue as quickly as possible, and we shall keep you informed as to the progress. Details: o Affected service: iD4me Find o Channel(s): Web & API o Type: Full disruption o Customer experience: Customers are getting an error after logging in and are unable to search o Started date & time: 17.46 (approx) AEDT 30/10/25 o Estimated end date & time: 18.59 (approx) AEDT 30/10/25 We appreciate your continued loyalty and apologise for any inconvenience this may have caused. iD4me Customer Support P: 03 9961 2908 E: customersupport@id4me.me W: https://id4me.biz iD4me, L3 15 Queen Street, Melbourne, VIC 3000, Australia Unsubscribe Manage preferences iD4me Service Disruption https://status.id4me.me/incident/754377 Thu, 30 Oct 2025 08:06:00 -0000 https://status.id4me.me/incident/754377#7611b5a9d03b3ecb1c06cf1f3c9c828bb0150e5bcab9fe31eaed9d3117fbe800 Please note that the below disruption is now resolved. Dear valued customer, We are currently experiencing a service disruption. Our technical team are working to resolve the issue as quickly as possible, and we shall keep you informed as to the progress. Details: o Affected service: iD4me Find o Channel(s): Web & API o Type: Full disruption o Customer experience: Customers are getting an error after logging in and are unable to search o Started date & time: 17.46 (approx) AEDT 30/10/25 o Estimated end date & time: 18.59 (approx) AEDT 30/10/25 We appreciate your continued loyalty and apologise for any inconvenience this may have caused. iD4me Customer Support P: 03 9961 2908 E: customersupport@id4me.me W: https://id4me.biz iD4me, L3 15 Queen Street, Melbourne, VIC 3000, Australia Unsubscribe Manage preferences id4me.me is down https://status.id4me.me/incident/754328 Thu, 30 Oct 2025 07:59:00 -0000 https://status.id4me.me/incident/754328#7bf5beb948480b8b54f6b3e02d312c4c38c800f71c53636c7f12c35df5c6e544 Dear valued customer, We are currently experiencing a service disruption. Our technical team are working to resolve the issue as quickly as possible, and we shall keep you informed as to the progress. Details: o Affected service: iD4me Find o Channel(s): Web & API o Type: Full disruption o Customer experience: Customers are getting an error after logging in and are unable to search o Started date & time: 17.46 (approx) AEDT 30/10/25 o Estimated end date & time: TBC We appreciate your continued loyalty and apologise for any inconvenience this may have caused. iD4me Customer Support P: 03 9961 2908 E: customersupport@id4me.me W: https://id4me.biz iD4me, L3 15 Queen Street, Melbourne, VIC 3000, Australia Unsubscribe Manage preferences id4me.me is down https://status.id4me.me/incident/754328 Thu, 30 Oct 2025 07:59:00 -0000 https://status.id4me.me/incident/754328#7bf5beb948480b8b54f6b3e02d312c4c38c800f71c53636c7f12c35df5c6e544 Dear valued customer, We are currently experiencing a service disruption. Our technical team are working to resolve the issue as quickly as possible, and we shall keep you informed as to the progress. Details: o Affected service: iD4me Find o Channel(s): Web & API o Type: Full disruption o Customer experience: Customers are getting an error after logging in and are unable to search o Started date & time: 17.46 (approx) AEDT 30/10/25 o Estimated end date & time: TBC We appreciate your continued loyalty and apologise for any inconvenience this may have caused. iD4me Customer Support P: 03 9961 2908 E: customersupport@id4me.me W: https://id4me.biz iD4me, L3 15 Queen Street, Melbourne, VIC 3000, Australia Unsubscribe Manage preferences id4me.me is down https://status.id4me.me/incident/754328 Thu, 30 Oct 2025 07:59:00 -0000 https://status.id4me.me/incident/754328#7bf5beb948480b8b54f6b3e02d312c4c38c800f71c53636c7f12c35df5c6e544 Dear valued customer, We are currently experiencing a service disruption. Our technical team are working to resolve the issue as quickly as possible, and we shall keep you informed as to the progress. Details: o Affected service: iD4me Find o Channel(s): Web & API o Type: Full disruption o Customer experience: Customers are getting an error after logging in and are unable to search o Started date & time: 17.46 (approx) AEDT 30/10/25 o Estimated end date & time: TBC We appreciate your continued loyalty and apologise for any inconvenience this may have caused. iD4me Customer Support P: 03 9961 2908 E: customersupport@id4me.me W: https://id4me.biz iD4me, L3 15 Queen Street, Melbourne, VIC 3000, Australia Unsubscribe Manage preferences id4me.me is down https://status.id4me.me/incident/754328 Thu, 30 Oct 2025 06:37:00 -0000 https://status.id4me.me/incident/754328#b216505a2161e8720479a149be0c115913222ecdf25e5f4e2f4e8e452353b719 id4me.me went down. id4me.me is down https://status.id4me.me/incident/754328 Thu, 30 Oct 2025 06:37:00 -0000 https://status.id4me.me/incident/754328#b216505a2161e8720479a149be0c115913222ecdf25e5f4e2f4e8e452353b719 id4me.me went down. id4me.me is down https://status.id4me.me/incident/754328 Thu, 30 Oct 2025 06:37:00 -0000 https://status.id4me.me/incident/754328#b216505a2161e8720479a149be0c115913222ecdf25e5f4e2f4e8e452353b719 id4me.me went down. id4me.me is down https://status.id4me.me/incident/754328 Thu, 30 Oct 2025 06:08:32 -0000 https://status.id4me.me/incident/754328#2f1faa43d1cc214a3597fbb00dc382aface8b16057a6a25648b862abec52694d id4me.me recovered. id4me.me is down https://status.id4me.me/incident/754328 Thu, 30 Oct 2025 05:53:48 -0000 https://status.id4me.me/incident/754328#01c1be2a93ccda4aed9433eebbee54b42bfbcfbe3b7e26192cc6f8776a96c801 id4me.me went down. id4me-service is down https://status.id4me.me/incident/751575 Sun, 26 Oct 2025 09:43:23 -0000 https://status.id4me.me/incident/751575#8eb7138f096fbbae81ef643f99fbc1e9b4c41a2d4ac29cf0748713f5d61571f3 id4me-service recovered. id4me-service is down https://status.id4me.me/incident/751575 Sun, 26 Oct 2025 08:23:19 -0000 https://status.id4me.me/incident/751575#321a9b614e346e9093617e6e8f2cbe2b25e519f4efe63942c563a3e40d527b6c id4me-service went down. id4me.me is down https://status.id4me.me/incident/740165 Wed, 08 Oct 2025 21:25:22 -0000 https://status.id4me.me/incident/740165#9043093cd0f6c1506a3700decbf71ae2ff2bda973f153f8214df653a672f950a id4me.me recovered. id4me.me is down https://status.id4me.me/incident/740165 Wed, 08 Oct 2025 21:12:08 -0000 https://status.id4me.me/incident/740165#201569efc3e35cf8b93e840153bea948260bb4e3c7ec0c1d1ead37ea32b7498a id4me.me went down. iD4me | Important! System outage/disruption https://status.id4me.me/incident/547635 Sat, 19 Apr 2025 06:12:00 -0000 https://status.id4me.me/incident/547635#1e6ad55122b39a8edd0dbaa95d11b43bf7a91757cec619392307cb26a4a0b4a0 Dear valued customer, We are currently experiencing a service disruption. Our technical team are working to resolve the issue as quickly as possible, and we shall keep you informed as to the progress. Details: o Affected service: iD4me Find o Channel(s): Web o Type: Full disruption o Customer experience: Customers are getting an error after logging in and are unable to search o Started date & time: 09.00 (approx) AET 19/04/25 o Estimated end date & time: 16.30 (approx) AET 19/04/25 We appreciate your continued loyalty and apologise for any inconvenience this may have caused. iD4me Customer Support P: 03 9961 2908 E: customersupport@id4me.me W: https://id4me.biz iD4me, 276 Flinders street, Floor 7, Melbourne, VIC 3000, Australia Unsubscribe Manage preferences