Dear customer,

Please be advised that scheduled maintenance will take place on the iD4me platform tonight. During this time, the service listed below will be temporarily unavailable.

Maintenance details
Affected service: iD4me Find
Access: Web & API
Impact: Full service disruption (service unavailable)
Start time: 9:00pm AEDT, Thursday 5 February 2026
Estimated end time: 9:30pm AEDT, Thursday 5 February 2026

We apologise for any inconvenience this may cause and appreciate your understanding while we complete this work.

If you have any questions, please contact our support team.