Please note that the below disruption is now resolved.

Dear valued customer,

We are currently experiencing a service disruption.

Our technical team are working to resolve the issue as quickly as possible, and we shall keep you informed as to the progress.

Details:
o Affected service: iD4me Find
o Channel(s): Web & API
o Type: Full disruption
o Customer experience: Customers are getting an error after logging in and are unable to search
o Started date & time: 17.46 (approx) AEDT 30/10/25
o Estimated end date & time: 18.59 (approx) AEDT 30/10/25

We appreciate your continued loyalty and apologise for any inconvenience this may have caused.

iD4me Customer Support
P: 03 9961 2908
E: customersupport@id4me.me
W: https://id4me.biz

iD4me, L3 15 Queen Street, Melbourne, VIC 3000, Australia Unsubscribe Manage preferences