Previous incidents
iD4me Service Disruption
Resolved Oct 30, 2025 at 8:06am UTC
Please note that the below disruption is now resolved.
Dear valued customer,
We are currently experiencing a service disruption.
Our technical team are working to resolve the issue as quickly as possible, and we shall keep you informed as to the progress.
Details:
o Affected service: iD4me Find
o Channel(s): Web & API
o Type: Full disruption
o Customer experience: Customers are getting an error after logging in and are unable to search
o Started date & time: 17.46 (approx) AEDT 30/10/25
o...
id4me.me is down
Resolved Oct 30, 2025 at 7:59am UTC
Dear valued customer,
We are currently experiencing a service disruption.
Our technical team are working to resolve the issue as quickly as possible, and we shall keep you informed as to the progress.
Details:
o Affected service: iD4me Find
o Channel(s): Web & API
o Type: Full disruption
o Customer experience: Customers are getting an error after logging in and are unable to search
o Started date & time: 17.46 (approx) AEDT 30/10/25
o Estimated end date & time: TBC
We appreciate your con...
3 previous updates
id4me-service is down
Resolved Oct 26, 2025 at 9:43am UTC
id4me-service recovered.
1 previous update
id4me.me is down
Resolved Oct 8, 2025 at 9:25pm UTC
id4me.me recovered.
1 previous update